:root{--navy:#0c2133;--navy2:#183b51;--gold:#d7af4b;--cream:#f7f6ef;--paper:#fff;--ink:#163148;--muted:#627481;--line:#dce5e7;--green:#12694e;--red:#ae3d46;--amber:#92650e;--radius:16px;font-family:Tahoma,"Leelawadee UI",system-ui,sans-serif;color:var(--ink);background:var(--cream);font-size:14px}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #2099cd;outline-offset:3px}button{min-height:42px;border:1px solid var(--line);border-radius:10px;padding:9px 14px;background:#fff;color:var(--ink);font-weight:600}button:hover:not(:disabled){border-color:#628ba2;background:#f2f8fa}button.primary{background:var(--green);color:#fff;border-color:var(--green)}button.gold{background:var(--gold);color:var(--navy);border-color:var(--gold)}button.danger{color:var(--red);background:#fff7f7;border-color:#ebc8ce}a{color:var(--green)}h1,h2,h3,p{margin-top:0}h1{font-size:26px;line-height:1.4;margin-bottom:6px}h2{font-size:19px;margin-bottom:12px}h3{font-size:16px;line-height:1.5;margin-bottom:9px}p{line-height:1.75;margin-bottom:9px}small,.muted{color:var(--muted);line-height:1.6}code{font-family:ui-monospace,Consolas,monospace;font-size:12px;overflow-wrap:anywhere}pre{white-space:pre-wrap;word-break:break-word;padding:12px;border-radius:10px;background:#eff3f6;font-size:12px;max-height:320px;overflow:auto}hr{border:0;border-top:1px solid var(--line);margin:20px 0}.boot{padding:48px}.shell{min-height:100vh;display:grid;grid-template-columns:232px minmax(0,1fr)}.sidebar{background:var(--navy);color:#eef5fa;padding:26px 16px;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;border-right:3px solid var(--gold)}.brand{display:flex;align-items:center;gap:11px;padding:0 10px 26px}.brandmark{display:grid;place-items:center;width:42px;height:42px;flex:none;border:1px solid var(--gold);border-radius:12px;color:var(--gold);font-size:16px;font-weight:800}.brand strong{font-size:15px}.brand small{display:block;color:#aac0d0;font-size:11px}.nav{display:flex;flex-direction:column;gap:6px}.nav button{display:flex;align-items:center;text-align:left;gap:12px;background:none;border-color:transparent;color:#bdcdd7;font-weight:500;padding:12px 14px}.nav button.active{background:#1f4156;color:#fff;border-color:#395d73;box-shadow:inset 3px 0 var(--gold)}.nav button:hover{background:#18394e;color:#fff}.navicon{width:24px;font-size:17px;color:var(--gold)}.sidefoot{margin-top:auto;padding:20px 9px 0}.sidefoot p{font-size:11px;color:#b9cbd7}.sidefoot .badge{margin-bottom:8px}.content{min-width:0}.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;background:#fff;border-bottom:1px solid var(--line);padding:17px 32px}.topbar-left{min-width:0}.topbar-left strong{display:block}.topbar small{font-size:11px}.topbar-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.main{padding:26px 32px 40px;max-width:1650px;margin:auto}.pagehead{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:22px}.eyebrow{color:var(--amber);text-transform:uppercase;font-size:11px;font-weight:700;letter-spacing:1.8px;margin-bottom:8px}.pagehead p{font-size:13px;color:var(--muted);margin:0}.badge{display:inline-flex;align-items:center;gap:5px;border:1px solid #cbd9df;border-radius:7px;padding:4px 8px;font-size:10px;font-weight:700;line-height:1.35;background:#eef3f6;color:#426276;white-space:normal}.badge.green{background:#e5f5ec;color:#156b48;border-color:#c3e4ce}.badge.amber{background:#fff4d9;color:#895f12;border-color:#ebd59b}.badge.red{background:#fff0f0;color:#a93e49;border-color:#eac1c8}.badge.blue{background:#e8f3ff;color:#28648b;border-color:#c8dfed}.badge.gray{background:#f1f3f5;color:#64737d;border-color:#d5dde1}.row{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.space{justify-content:space-between}.grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.grid.four{grid-template-columns:repeat(4,minmax(0,1fr))}.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:21px;min-width:0;box-shadow:0 2px 5px #132c3d03}.card+.card{margin-top:16px}.grid>.card+.card{margin-top:0}.stat{border-top:3px solid var(--gold);padding:19px}.stat strong{display:block;font-size:30px;margin-top:10px}.stat small{display:block;margin-top:5px}.worker{position:relative;overflow:hidden}.worker .avatar{background:#edf5f6;border:1px solid #d1e4e6;font-size:24px}.avatar{display:grid;place-items:center;width:44px;height:44px;background:#f3efde;color:#7c641e;border-radius:14px;flex:none;font-weight:700}.worker-name{font-weight:700}.worker-role{font-size:11px;color:var(--muted)}.worker dl{display:grid;grid-template-columns:80px minmax(0,1fr);gap:8px;font-size:12px;margin-top:17px;margin-bottom:0}.worker dt{color:var(--muted)}.worker dd{margin:0;overflow-wrap:anywhere}.banner{padding:12px 16px;border:1px solid #e7d59c;background:#fff8e4;border-radius:12px;line-height:1.7;margin-bottom:20px;font-size:12px}.banner.info{background:#edf5fa;border-color:#c9dce7;color:#285b78}.notice{position:sticky;top:0;z-index:10;padding:12px 16px;border-radius:12px;margin-bottom:15px;background:#e5f5ec;border:1px solid #add1bb;display:flex;justify-content:space-between;align-items:start;gap:15px;box-shadow:0 4px 20px #0000000a;line-height:1.65}.notice.error{background:#fff0f0;border-color:#e4adb6;color:#8c2634}.notice button{min-height:28px;padding:0 8px;background:none;border:0}.empty{padding:26px 15px;text-align:center;border:1px dashed #d5dfe4;border-radius:12px;color:var(--muted);font-size:13px;line-height:1.8}.toolbar{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:16px}.toolbar input{flex:1;min-width:200px}.field{display:flex;flex-direction:column;gap:6px;min-width:0}.field span{font-size:12px;color:#45616f;font-weight:600}input,select,textarea{width:100%;padding:10px 11px;color:var(--ink);border:1px solid #c9d7de;background:#fff;border-radius:9px;min-height:43px}textarea{resize:vertical;min-height:95px;line-height:1.6}.form{display:grid;gap:13px}.formcols{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.field.full{grid-column:1/-1}.check{display:flex;align-items:center;gap:8px;line-height:1.6;font-size:12px}.check input{width:17px;min-height:17px}.form-foot{display:flex;align-items:center;justify-content:flex-end;gap:10px}.form-note{font-size:11px;color:var(--muted)}details{border:1px solid var(--line);border-radius:12px;padding:13px 15px;margin-top:12px;background:#fff}summary{cursor:pointer;font-weight:600;font-size:13px;line-height:1.6}details[open]>summary{margin-bottom:14px}.inbox{display:grid;grid-template-columns:300px minmax(0,1fr);gap:18px;align-items:start}.case-list{background:#fff;border:1px solid var(--line);border-radius:16px;overflow:hidden}.case-list-head{padding:15px;border-bottom:1px solid var(--line)}.case-item{width:100%;border:0;border-radius:0;border-bottom:1px solid var(--line);padding:16px;text-align:left;background:#fff;display:block}.case-item.active{background:#edf5f1;box-shadow:inset 3px 0 var(--green)}.case-item:last-child{border-bottom:0}.case-item p{font-size:12px;font-weight:400;color:var(--muted);margin:8px 0 0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.case-header{border-bottom:1px solid var(--line);padding-bottom:16px}.chat{max-height:500px;overflow-y:auto;padding:20px 0;display:flex;flex-direction:column;gap:14px}.bubble{max-width:87%;padding:12px 15px;background:#f0f3f6;border-radius:4px 15px 15px 15px;align-self:flex-start;overflow-wrap:anywhere}.bubble.sent{align-self:flex-end;border-radius:15px 4px 15px 15px;background:#e9f4ed}.bubble p{white-space:pre-wrap;margin-bottom:6px;font-size:13px}.bubble small{font-size:10px}.attachment{display:inline-flex;align-items:center;gap:5px;padding:6px 9px;border:1px solid #b5cad5;border-radius:7px;font-size:11px;background:white}.record{padding:14px 0;border-bottom:1px solid var(--line)}.record:last-child{border-bottom:0}.record p{font-size:12px;margin-top:6px;margin-bottom:5px;overflow-wrap:anywhere}.record .actions{margin-top:10px}.actions{display:flex;gap:7px;flex-wrap:wrap}.actions button{font-size:11px;min-height:36px;padding:7px 10px}.table-scroll{width:100%;overflow:auto}table{border-collapse:collapse;width:100%;font-size:12px}th,td{text-align:left;padding:12px 10px;border-bottom:1px solid var(--line);vertical-align:top}th{font-size:10px;font-weight:700;color:var(--muted);background:#f5f7f8;white-space:nowrap}td{line-height:1.6}td small{display:block}td p{margin:0}.login{min-height:100vh;display:grid;grid-template-columns:1fr 1fr;background:var(--navy)}.login-hero{padding:80px;display:flex;flex-direction:column;justify-content:center;align-items:flex-start;color:#fff}.login-hero h1{font-size:40px;line-height:1.4;color:#f8e7ac;margin:28px 0 16px}.login-hero p{color:#b8c9d6;max-width:440px}.login-card-area{display:flex;align-items:center;justify-content:center;padding:40px;background:var(--cream)}.login-card{width:100%;max-width:420px}.login-card .card{padding:32px}.login-card h2{font-size:24px}.login-foot{font-size:11px;color:var(--muted);margin-top:20px;line-height:1.7}.timeline{list-style:none;padding:0;margin:0}.timeline li{padding:12px 0 12px 20px;border-left:2px solid #d6e2e8;position:relative;font-size:12px}.timeline li:before{content:'';position:absolute;left:-5px;top:18px;width:8px;height:8px;background:var(--gold);border-radius:50%}.timeline strong{display:block}.timeline small{font-size:10px}.document{white-space:pre-wrap;line-height:1.8;font-size:13px;overflow-wrap:anywhere}.sectiongap{margin-top:22px}.footer{margin-top:28px;font-size:10px;color:var(--muted);line-height:1.7}.linkbutton{border:0;padding:0;min-height:24px;text-decoration:underline;color:var(--green);background:none}.reader{margin:12px 0}.split{display:flex;gap:10px;flex-wrap:wrap}.split>*{flex:1;min-width:200px}.scope-label{border-bottom:1px solid var(--line);padding:8px 32px;background:#fff9e9;font-size:10px;color:#7b611f}.metric-caption{font-size:11px;color:var(--muted)}.error-code{font-size:10px;font-family:monospace;display:block;margin-top:4px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);border:0}
@media(max-width:1200px){.grid.four{grid-template-columns:repeat(2,minmax(0,1fr))}.main{padding:24px}.inbox{grid-template-columns:250px minmax(0,1fr)}}
@media(max-width:900px){.shell{display:block}.sidebar{height:auto;position:static;padding:13px 15px;border-right:0;border-bottom:3px solid var(--gold)}.brand{padding:0 6px 12px}.nav{flex-direction:row;overflow-x:auto;gap:4px}.nav button{flex:none;padding:10px;min-height:42px;font-size:12px}.navicon{width:auto}.sidefoot{display:none}.topbar{padding:13px 20px}.scope-label{padding:8px 20px}.main{padding:22px 18px}.grid{grid-template-columns:1fr}.grid.four{grid-template-columns:repeat(2,minmax(0,1fr))}.login{grid-template-columns:1fr}.login-hero{padding:35px 30px}.login-hero h1{font-size:29px;margin:18px 0 5px}.login-hero p{margin:0}.login-card-area{padding:28px}.inbox{grid-template-columns:1fr}.case-list{max-height:285px;overflow-y:auto}.pagehead h1{font-size:23px}.topbar-actions button{font-size:11px;min-height:36px}.card{padding:17px}}
@media(max-width:520px){.grid.four{grid-template-columns:1fr 1fr;gap:10px}.worker{grid-column:1/-1}.stat strong{font-size:25px}.formcols{grid-template-columns:1fr}.topbar{align-items:flex-start}.topbar-actions{justify-content:flex-end}.topbar-actions .badge{max-width:120px}.pagehead{display:block}.pagehead>.badge{margin-top:12px}.bubble{max-width:95%}.main{padding:20px 12px}.card{border-radius:13px}.login-card-area{padding:20px}.login-card .card{padding:24px}}

.crm-figures{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin:14px 0}.crm-figures>div{padding:10px;background:#edf5ef;border-radius:10px}.crm-figures p{font-size:11px;color:#576c60;margin:0 0 5px}.crm-figures strong{font-size:13px}.crm-links{display:flex;gap:15px;flex-wrap:wrap;margin-bottom:12px}.nav-count{margin-left:auto;background:#caa13a;color:#10283a;border-radius:5px;padding:1px 6px;font-size:10px}